Privacy Policy
Last Updated: 04 July 2026
Zester Foods Private Limited (“Zester Foods”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit or use www.zesterfoods.com (“Website”), purchase our products, or interact with us.
By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.
- Company Information
Company Name: Zester Foods Private Limited
Registered Office:
2101/VAMA, Piramal Vaikunth, Balkum,
Thane (West) – 400608, Maharashtra, India
Email: info@zesterfoods.com
Customer Support: +91 9152743364
Website: www.zesterfoods.com
- Information We Collect
Depending on how you interact with our Website, we may collect the following information:
Personal Information
- Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- PIN Code
- Order History
Payment Information
Payments made on our Website are processed through secure third-party payment gateways.
We do not store your credit card, debit card, UPI PIN, CVV, banking password, or other sensitive payment credentials on our servers.
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Website
- Referral Source
- Date and Time of Access
Cookies
We may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Enhance customer experience
You may disable cookies through your browser settings; however, certain features of the Website may not function properly.
- How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Deliver products
- Provide customer support
- Send order confirmations and shipping updates
- Respond to enquiries
- Improve our products and services
- Enhance website functionality
- Detect and prevent fraud
- Comply with legal and regulatory requirements
- Send promotional communications where you have provided consent or where permitted by applicable law
- Marketing Communications
With your consent or as permitted by law, we may send you information regarding:
- New product launches
- Promotional offers
- Discounts
- Seasonal campaigns
- Newsletters
You may opt out of marketing communications at any time by following the unsubscribe instructions or by contacting us at info@zesterfoods.com.
- Sharing of Information
We do not sell, rent, or trade your personal information.
However, we may share your information with trusted third parties only to the extent necessary for legitimate business purposes, including:
- Logistics and courier partners
- Payment gateway providers
- Technology and website service providers
- Customer support service providers
- Government authorities or regulators where required by law
All such parties are expected to protect your information in accordance with applicable laws.
- Data Security
We implement reasonable administrative, technical, and organisational safeguards to protect your personal information against unauthorised access, disclosure, alteration, misuse, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
- Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes described in this Privacy Policy
- Complete transactions
- Comply with legal, tax, accounting, or regulatory obligations
- Resolve disputes
- Enforce our legal rights
Once the information is no longer required, we will delete or anonymise it, subject to applicable legal requirements.
- Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information, where legally permissible
- Withdraw consent, where processing is based on consent
- Request information regarding how your data is being used
To exercise these rights, please contact us using the details provided below.
- Children’s Privacy
Our Website is intended for users who are at least 18 years of age.
We do not knowingly collect personal information directly from children.
If we become aware that personal information of a child has been collected without appropriate authorisation, we will take reasonable steps to delete such information.
- Third-Party Websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of such third-party websites. Users are encouraged to review their respective privacy policies before providing any personal information.
- International Data Transfers
Our Website is intended primarily for customers located in India.
If your information is processed or stored outside India by our service providers, we will take reasonable steps to ensure that such processing complies with applicable legal requirements and appropriate safeguards.
- Compliance with Applicable Laws
We process personal information in accordance with applicable laws, including:
- The Digital Personal Data Protection Act, 2023 (India)
- The Information Technology Act, 2000
- Applicable rules and regulations governing electronic commerce and consumer protection
- Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or our services.
The updated version will be published on this page with the revised “Last Updated” date.
Your continued use of the Website after such changes constitutes acceptance of the updated Privacy Policy.
- Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
Zester Foods Private Limited
Registered Office:
2101/VAMA, Piramal Vaikunth, Balkum,
Thane (West) – 400608, Maharashtra, India
Email: info@zesterfoods.com
Phone: +91 9152743364
Working Hours: Monday to Saturday, 9:30 AM to 6:30 PM IST (excluding public holidays)
We will make reasonable efforts to respond to your queries within a reasonable timeframe.
